Frequently Asked Questions

How do I get free shipping?
< Use coupon: "shipfree" to get free shipping. Limited Time offering of Free shipping coupon until May 15 on ALL orders. After May 15, $49 purchase required to use "shipfree" coupon to receive free shipping. Periodically, I will implement the "shipfree" coupon for all orders regarless of amount purchased. To be notified of these offerings, please add your email address to the "subscribe" space, lower left side of front page.

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How do I get free shipping
Use coupon "shipfree" $49 minium order required...

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What is the coupon code to save 12% on my first order?
newbuyer

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Why won't the shopping cart take both of my coupons?
The shopping cart accepts only ONE coupon per order, Please choose the ONE coupon whch best fills your needs, and enter the coupon code in the coupon box at checkout. COUPONS (Some Limited Time) FREE SHIPPING WITH $49 ORDER! USE COUPON "shipfree" NEW BUYERS, SAVE 13% NOW!!!USE COUPON: "NEWBUYER" TO SAVE 13% OFF ANY AMOUNT ORDER NO MINIMUM AT THIS WEB STORE OR MY OTHER STORE, WWW.BIRDIEBAZAAR.COM MANY DISCOUNTED DOG PRODUCTS AT MY OTHER STORE-WWW.BIRDIEBAZAAR.COM - A ONE STORE PARROT AND PUP SHOP! \-COUPON "NEWBUYER" IS GOOD AT BOTH STORES, BOTH THIS STORE AND BIRDIE BAZAAR! FREE SHIPPING EXTENDED THROUGH MAY 15 ON ALL ORDERS (ANY AMOUNT) FOR OUR GRAND OPENING! Introductory Offering-Save 18% Use COUPON "18percent" at checkout! -OR- USE COUPON "shipfree" for FREE SHIPPING ($49 and up PURCHASE) (Choose one coupon "shipfree" or "18percent" -Limited time offering) Only ONE coupon may be used per order, so choose which one suits what you need!

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How do I enter the prize drawing without making a purchase?
No purchase is required to enter the drawing-just add your email address in the "subscribe" button at the bottom left side of front page, to be entered in the FREE Drawing (no purchase necessary) for a beautiful Collector Ceramic Dog-Themed Stein

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How can I find out what type of service and reputation this store owner has?
Want to know more about my service? GO READ MY 100% EXCELLENT CUSTOMER SERVICE REVIEWS AT WWW.BIRDIEBAZAAR.COM (THE RATINGS ARE RIGHT UNDER THE SEARCH BAR ON UPPER LEFT OF FRONT PAGE.) I WILL DO SAVE YOU TIME, MONEY AND GASOLINE FINDING YOU JUST WHAT YOU NEED -email Judy@BirdieBazaar.net if you cannot find something, or just would like my help finding you what you need to be delivered to your door

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Why won't the shopping cart accept my credit card?
If you have any problems checking out, please email me at Judy@BirdieBazaar.net or you may call the store (949)276-6397

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Do you accept international orders?
Sorry, at this time I am only accepting and shipping orders in the United States. Shipping is often too costly and cumbersome outside of the US. Perhaps this may change inb the future, but for right now, US only.

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The question I have is not listed here; how do I contact you>
You may call my cell phone at (949)228-0829 or the store at (949)276-6307, or email me at Judy@BirdieBazaar.net or Judy@PupPod.net to contact me.

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Where can I read reviews about what type of merchant you are?
You can read my 100% EXCELLENT REVIEWS and customer comments right on the "about us" section of this website: http://www.puppod.net/aboutus-pg-32.html or on my sister website, here: http://www.birdiebazaar.net/gice.html or

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When will my order be processed and shipped?
Most orders are processed the same day, often even within an hour of receiving it. Most orders ship within 24 hours or less.

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How are returns handled?
Defective merchandise will receive a FULL REFUND, including shipping charges, after the customer reports the defect or damge within 48 hours of receiving the purchase (Damage must be reported within 48 hours of receiving your purchase for this to be honored) -OR_ a prompt replacement will be made, (your choice), after the item has been shipped back and a tracking number has been provided to me for the defective or damaged item. Merchandise which has damage due to shipping must be first reported to the shipper for reimbursement of shipping damage. If a package is delivered to you with damage to the package, (This rarely happens), but, if it does, please do not accept the package until you have checked inside the package to be sure the contents are intact. My business is built upon customer satisfaction; therefore I will do whatever is reasonably necessary to correct any problems you may have. Merchandise which is not defective or damaged in shipping, but being returned for some other reason must be returned within 7 days, and in re-sellable condition; any manufacturer's or sealed packaging must be intact, and arrangements must be made ahead of time by contacting Judy@BirdieBazaar.net. Shipping charges on these type of returns will not be refunded

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